Enterprising, motivated, enthusiastic and driven Director of Career Services known for organization, accuracy, and timeliness in providing oversight of placement and internship processes. Experience with successfully developing and managing a departmental budget; establishing and monitoring productivity goals, and leading cross-functional teams. Highly skilled at identifying opportunities for accelerated business growth, while utilizing strategic partnerships that improve operational efficiency. Objective and progressive with dynamic leadership and business acumen to produce extraordinary results. Backed by solid credentials and proficiencies in proprietary campus management software and MS Office Suite.
| Customer and Personal Service | Judgment and Decision Making |
| Administration and Management | Records Organization & Management |
| Learning Strategies | Sales and Marketing |
| Personnel and Human Resources | Teambuilding & Supervision |
| Education and Training | Spreadsheets and Report Writing |
Skills
Daymar College – New Boston, Ohio (2010 – Present)
Director of Career Services
- Maintain accurate and complete student records, as required by laws and administrative regulations.
- Direct students in planning, designing and implementing career-employment goals that result in the placement of graduates.
- Coordinate with alumni, parents, faculty and staff to establish a resource network for students involved in self-directed career planning and job search activities.
- Confer with instructional staff in planning, designing and implementing of internship placements for each major program of study.
- Track the ACICS placement rates to ensure requirements are exceeded, while entering 100% of verifications into CampusVue.
- Arrange job fairs, health fairs, employer campus visits, and resume workshops in the development of productive and diverse community/employer networks.
- Build ongoing relationships with regional businesses and governmental entities by conducting professional presentations, attending community events, and organizing advisory board meetings.
- Instruct professional seminar courses focused on career foundations, resume design, the interview process, and professionalism.
- Oversee Federal Work Study programs, assigning Federal Work Study students to qualified positions and collaborating with the financial services department on budgeting.
- Serve as a clearinghouse for internship paperwork; ensuring internship hour, skill competency, and professionalism requirements are met.
- Actively participate in admissions, retention and academic activities that enhance student success, addressing issues preventing continuing education.
- Serve the college as an access point for prospective students through service and presentations to parents, alumni, and community members, as needed.
Experience
University of Rio Grande – Rio Grande, Ohio
Master of Business Administration
Kentucky Christian University – Grayson, Kentucky
Bachelor of Science – Business Administration
Education
OSHA Compliance Supervisor – Daymar College, New Boston
Society of Human Resource Management Member
Rotary Club of Portsmouth, Ohio Member
Activities
Daymar College – New Boston, Ohio (2008 – 2010)
Instructor
- Prepared and delivered lectures to undergraduate students on topics such as business organization, principles of supervision, and human resource management.
- Compiled, administered and graded coursework and examinations.
- Planned, evaluated, and revised curricula, course content, and course materials and methods of instruction.
- Initiated, facilitated, and moderated classroom discussions.
- Advised students on academic and vocational curricula and career issues.
Insight Communications – Florence, Kentucky (2006 – 2008)
Direct Sales Representative
- Contacted customers to persuade them to purchase cable, high speed Internet, and home telephone services.
- Answered questions about service features and benefits, explaining to customers how specific types of cable services would meet their needs.
- Prepared work orders; submitted orders for processing or installed and set up equipment immediately.
- Managed assigned sales territory, developed daily sales reports, and prescribed new developmental plans for future sales efforts.
Cingular Wireless – Grayson, Kentucky (2005)
Customer Service Representative
- Conferred with customers by telephone to provide information about cellular services, to take or enter orders, cancel accounts, or to obtain details of complaints.
- Kept records of customer interactions and transactions, recorded details of inquiries, complaints, and comments, as well as actions taken.
- Determined charges for cellular services requested, collected deposits or payments, or arrange for billing.
- Obtained and examined all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions interrupt service.
Experience